Wrigley Field COVID-19 Guidelines and Gameday Information - in partnership with Advocate Aurora Health

Welcome home, Cubs fans.

Reunited at Wrigley Field

We're so excited to share the incredible feeling that only baseball at Wrigley Field can deliver.
We remain committed to providing a safe, clean and friendly environment for you to enjoy Cubs baseball.

Your safety is our top priority.

We're taking extensive precautions to ensure our protocols cover all the bases and adhere to the Centers for Disease Control and Prevention (CDC), the State of Illinois, City of Chicago and MLB guidelines.

- in partnership with Advocate Aurora Health

Masking requirement.

Touchless screening process.

Mobile tickets.

Cashless retail and concessions.

Thorough sanitization procedures.

Staff guidelines.

We're one team.

Thank you for helping us keep our ballpark and each other safe. Our collective commitment and compliance is critical to the success of our health and safety plan. Below are important details regarding our current COVID-19 guidelines and what you need to know before you visit  Wrigley Field.

Masking

  • Following updated guidance from the Centers for Disease Control and Prevention (CDC) and based on Chicago’s current COVID-19 data, the Chicago Department of Public Health is requiring everyone over the age of 2, regardless of vaccination status, wear a face covering in public indoor settings.
  • Staff and guests who are not fully vaccinated are required to wear a face covering at all time, except when actively eating or drinking while seated.
  • Face coverings should fully cover your mouth and nose and fit snugly against the sides of your face so there are no gaps. Neck gaiters and masks with exhalation valves are not permitted.
  • Regardless of vaccination status, individuals who are at risk for severe COVID-19 infection (e.g., immunocompromised) should continue to wear a face covering while visiting Wrigley Field.

Physical Distancing

  • When visiting the concourse, please refrain from congregating or creating excess congestion.
  • Wrigley Field staff will be stationed throughout the concourse to help facilitate traffic flow and minimize congestion in high traffic areas.

Health & Hygiene

  • If you are not feeling well, are exhibiting any COVID-19 symptoms or have had or been exposed to COVID-19 in the past 14 days, for the safety of others, please do not come to Wrigley Field.
  • As part of your ticket purchase, you are required to acknowledge the 2021 Chicago Cubs Ticket Terms and Conditions.
  • Per the CDC's preventative guidelines, wash your hands often with soap and water for at least 20 seconds. Fans will find safe, touch-free bathroom fixtures as well as mobile handwashing stations provided by Sloan Valve throughout Wrigley Field. You'll also have easy access to several sanitization supply stations located throughout the ballpark with hand sanitizer available for staff and guests.
  • The Wrigley Field campus, including Gallagher Way, is smoke free. No smoking of any kind and no spitting is permitted in or around Wrigley Field.

Cleaning & Disinfecting
We're not playing when it comes to cleaning.

More Information

  • Our gold-standard cleaning procedures and schedule adhere to recommendations from the CDC and United States Environmental Protection Agency (EPA).
  • We've earned the Global Biorisk Advisory Council's GBAC STARTM facility accreditation, the cleaning industry's only outbreak prevention, response and recovery accreditation for facilities.
  • Using EPA-approved cleaning agents and disinfectants, Wrigley Field staff complete a deep cleaning of utilized spaces and seating areas before and after each game.
  • Additionally, staff clean throughout the game with special attention to high-traffic spaces and high-touch surfaces.

Staff Training & Guidelines
We're staying on top of our training game to keep you safe.

More Information

  • All Wrigley Field staff receive training to ensure compliance with all health and safety protocols.
  • All Wrigley Field staff who engage with guests receive training to effectively monitor, promote and maintain CDC guidelines.

Ballpark Entry & Exit
Getting you in and out safely, swiftly and with minimum contact is our goal.

More Information

  • Gates open two hours before first pitch. Each mobile ticket includes an assigned entry gate to limit traffic and prevent congestion.
  • Our touchless screening process does not require you to remove items such as mobile phones, wallets and keys before passing through the metal detector.
  • Bag restrictions are in place for the 2021 season. Only purses and wallets smaller than 9 x 5 inches are permitted into Wrigley Field as well as medical bags and manufactured diaper bags that accompany guests with young children. Please note medical and diaper bags will be tagged by Wrigley Field staff upon entry. Additionally, no umbrellas or coolers of any size can be brought into Wrigley Field. For a complete list of prohibited items, please click here.
  • Tickets are available exclusively as mobile tickets. Following the screening process, you will scan your mobile ticket at one of our self-scanning ticket pedestals.

Tickets & Seating
We're going the distance to keep you safe.

More Information

  • With approval from the State of Illinois and City of Chicago, the seating bowl, Budweiser Bleachers, premier clubs, suites and group spaces are now operating at full capacity, with seating returning to general admission in the Budweiser Bleachers.
  • Tickets are available exclusively as mobile tickets.
  • We recommend any ticket transfer or resale be completed in advance of the game.

Retail & Concessions
We're a cashless venue for your safety and convenience.

More Information

  • From retail and concessions to in-seat vending and Cubs Charities 50/50 Raffle tickets, all purchases are cashless. Payment can include a credit card, debit card or mobile wallet.
  • Mobile ordering is the primary way to order food and beverages from fixed concession stands or vendors to your seat. Minimize time waiting in line by ordering ahead from your seat. Please visit the FAQ section and view our brief tutorial.
  • In-seat vending is available at Wrigley Field, but all transactions are cashless. For more information on changes to in-seat vending at Wrigley Field, please visit the FAQ section.
  • Reverse ATMs are available for fans to convert cash to a card that can be used for purchases at Wrigley Field and elsewhere.
  • Wintrust ATMs are still available post-game for fans who have cash needs after the game has concluded.

Premier Spaces
We're pulling out all the stops to provide you with a safe and enjoyable premier experience.

More Information

  • With approval from the State of Illinois and City of Chicago, premier clubs and suites are now operating at full capacity.
  • Following updated guidance from the Centers for Disease Control and Prevention (CDC) and based on Chicago’s current COVID-19 data, the Chicago Department of Public Health is requiring everyone over the age of 2, regardless of vaccination status, wear a face covering in public indoor settings, unless actively eating or drinking while seated.
  • To increase air circulation and enhance air quality in our indoor spaces, including premier clubs and suites, we've optimized our HVAC systems and installed hospital-grade filters. Fellowes, a proud partner of the Chicago Cubs and Wrigley Field, also has provided air purifiers for every suite, enclosed club space and bathroom.
  • Guests who are not fully vaccinated are required to wear a face covering at all time, except when actively eating or drinking while seated.
  • Regardless of vaccination status, individuals who are at risk for severe COVID-19 infection (e.g., immunocompromised) should continue to wear a face covering while visiting Wrigley Field.

Using the MLB
Ballpark App

Your one-stop shop for all things Cubs gameday.

Cubs tickets are available exclusively as mobile tickets via the free MLB Ballpark app. You can also use this secure, easy-to-use app to order concessions through your mobile device. To learn more about the MLB Ballpark app and mobile ordering feature, please visit the FAQ section.

FAQ

What can I expect at Wrigley Field?

We are committed to providing you with a safe, clean and friendly environment to enjoy Cubs baseball.

We're taking precautions to ensure our protocols cover all the bases and adhere to the Centers for Disease Control and Prevention (CDC), the State of Illinois, City of Chicago and MLB guidelines. Our health and safety plan includes:

Masking requirement.

Touchless screening process.

Mobile tickets.

Cashless retail and concessions.

Thorough sanitization procedures.

As part of your ticket purchase, you are required to acknowledge the 2021 Chicago Cubs Ticket Terms and Conditions.

What is the mask requirement at Wrigley Field?

Following updated guidance from Tthe Centers for Disease Control and Prevention (CDC) and based on Chicago’s current COVID-19 data, the Chicago Department of Public Health is requiring everyone over the age of 2, regardless of vaccination status, wear a face covering in public indoor settings, unless actively eating or drinking while seated. All Wrigley Field guests who are not fully vaccinated are required to wear a face covering at all time, except when actively eating or drinking while seated. Neck gaiters and masks with exhalation valves are not permitted.

Regardless of vaccination status, individuals who are at risk for severe COVID-19 infection (e.g., immunocompromised) should continue to wear a face covering while visiting Wrigley Field.

What cleaning and disinfecting procedures are you implementing at Wrigley Field?

Our gold-standard cleaning procedures and schedule has and will continue to adhere to current recommendations from the CDC and United States Environmental Protection Agency (EPA). We've earned the Global Biorisk Advisory Council's GBAC STARTM facility accreditation, the cleaning industry's only outbreak prevention, response and recovery accreditation for facilities.

Using EPA-approved cleaning agents and disinfectants, Wrigley Field staff complete a deep cleaning of utilized spaces and seating areas before and after each game. Additionally, staff clean throughout the game with special attention to high-traffic spaces and high-touch surfaces.

Is hand sanitizer available at Wrigley Field?

You'll have easy access to several sanitization supply stations located throughout the ballpark with hand sanitizer available for staff and guests.

Are there any other policy changes?

Bag restrictions are in place for the 2021 season. Only purses and wallets smaller than 9 x 5 inches are permitted into Wrigley Field as well as medical bags and manufactured diaper bags that accompany guests with young children. Please note medical and diaper bags will be tagged by Wrigley Field staff upon entry. Additionally, no umbrellas or coolers of any size can be brought into Wrigley Field. For a complete list of prohibited items, please click here.

Additionally, the Wrigley Field campus, including Gallagher Way, is smoke free. No smoking of any kind and no spitting is permitted in or around Wrigley Field.

How can I purchase tickets?

To learn more about ticket purchase opportunities, please visit Cubs.com/tickets.

How do I receive my tickets?

Tickets are available exclusively as mobile tickets and delivered via the MLB Ballpark app.

Are group tickets available for purchase?

Private spaces for groups of 8 or more are available on the IDEAL Suite Level and in the Hornitos Hacienda, Budweiser Patio and potential other locations. To join the waiting list for the opportunity to purchase a private space or inquire about group tickets, please click here or contact a Cubs representative at 773-404-4200.

Are private spaces or suites available for purchase?

Private spaces for groups of 8 or more are available on the IDEAL Suite Level and in the Hornitos Hacienda and Budweiser Patio. To join the waiting list for the opportunity to purchase a private space for your group in 2021, please click here or contact a Cubs representative at 773-404-4200

What if I need to transfer or resell my tickets?

We recommend any ticket transfer or resale be completed in advance of the game.

Can I purchase parking?

Yes, limited parking is available before each game in the Toyota Camry Lot (1126 W. Grace St., Chicago, IL 60613) and the Irving Park Lot (1052 W. Irving Park Rd., Chicago, IL 60613) on a first-come, first-served basis. Parking purchases will be cashless. Tailgating is not permitted.

When do gates open?

All Wrigley Field gates open to guests two hours prior to first pitch. Each mobile ticket includes an assigned entry gate (nearest your seat) to assist with the entry and exit process.

What is the screening process?

Using our new touchless screening process, you do not have to remove items such as mobile phones, wallets and keys before passing through the metal detector. Following the screening process, you will scan your mobile ticket at one of our new self-scanning ticket pedestals.

Please note bag restrictions are in place for the 2021 season. Only purses and wallets smaller than 9 x 5 inches are permitted into Wrigley Field as well as medical bags and manufactured diaper bags that accompany guests with young children. Please note medical and diaper bags will be tagged by Wrigley Field staff upon entry. Additionally, no umbrellas or coolers of any size can be brought into Wrigley Field. For a complete list of prohibited items, please click here.

Can I bring my own food and beverage?

You can bring factory-sealed plastic bottles as well as a personal amount of food (in a small, disposable bag) into the ballpark. No glass bottles, cans, alcoholic beverages or thermoses or coolers of any kind may be brought into Wrigley Field. For more information, please review the list of prohibited items.

Is Wrigley Field cashless?

Beginning in 2021, Wrigley Field is a cashless venue. From retail and concessions to in-seat vending and Cubs Charities 50/50 Raffle tickets, all purchases are cashless. Payment can include a credit card, debit card or mobile wallet. Reverse ATMs are available for fans to convert cash to a card that can be used for purchases at Wrigley Field and elsewhere.

What types of payment are accepted?

All major credit cards (e.g., Visa, Mastercard, Discover and American Express), Apple Pay and Google Pay are accepted.

What if I only have cash?

Reverse ATMs are available for you to convert cash to a card that can be used for purchases at Wrigley Field and elsewhere.

Where can I eat inside Wrigley Field?

You can eat and drink while in your ticketed seat location.

What updates are you making to food and beverage offerings at Wrigley Field?

Mobile ordering is the primary way to order from concession stands and vendors to your seat. Purchases can be made through the MLB Ballpark app or online via a scanned QR code. In-seat vending is available, but all transactions are cashless.

What changes are you making to in-seat vending at Wrigley Field?

Fans are still able to get the full ballpark experience at Wrigley Field, complete with in-seat vending. Please note as a cashless venue, cash is no longer accepted.

What do I need to know about mobile ordering at Wrigley Field?

How do I order food and beverages via my phone?

You can order food and beverages on your phone via the MLB Ballpark app or online via a scanned QR code. For detailed instructions, please review the information below and watch our brief tutorial.

To purchase concessions via the MLB Ballpark app
Open the app and click on the "Mobile Ordering" icon. Enter your seat location and select your concession stand of choice from the Main Menu. Add the food or beverage items you would like to purchase to your Cart. Confirm your order and check out using your preferred form of payment.

After completing your order, proceed to the concession stand through which you placed your order and head to the "Mobile Ordering" line. Present your QR code to the cashier. If you ordered an alcoholic beverage, you will need to present a government-issued ID to the cashier. For quality control purposes and your convenience, your order will be prepared once your QR code is scanned.

To purchase concessions via a QR code
Scan the QR code located at your seat location. Once scanned, you'll be presented with concession stand options located closest to you. Select your concession stand of choice from the Main Menu and add the food or beverage items you would like to purchase to your Cart. Confirm your order and check out using your preferred form of payment.

After completing your order, proceed to the concession stand through which you placed your order and head to the "Mobile Ordering" line. Present your QR code to the cashier. If you ordered an alcoholic beverage, you will need to present a government-issued ID to the cashier. For quality control purposes and your convenience, your order will be prepared once your QR code is scanned.

How do I know when my mobile order is ready?

For quality control purposes and your convenience, your order will be prepared once your QR code is scanned by the cashier.

Can I order alcohol via mobile ordering?

Yes, alcohol is available via mobile ordering. You must be at least 21 years old to order. Please note if you order an alcoholic beverage, you will need to present a government-issued ID to the cashier.

Can I add items to my mobile order after it has been placed?

To order additional items, you'll need to place a separate order.

Can I store my credit card in the MLB Ballpark app for future use?

Yes, we now offer a mobile wallet for fans to store their preferred credit card in the MLB Ballpark app which can be applied toward future purchases.

What if I do not have a mobile device or my phone dies? How can I place an order?

There are certain concession stands located throughout the ballpark where you can place an order not through mobile ordering.

What changes are you making to Wrigley Field premier spaces?

With approval from the State of Illinois and City of Chicago, premier clubs and suites are operating at full capacity. Following updated guidance from the Centers for Disease Control and Prevention (CDC) and based on Chicago’s current COVID-19 data, the Chicago Department of Public Health is requiring everyone over the age of 2, regardless of vaccination status, wear a face covering in public indoor settings, unless actively eating or drinking while seated.

In private suites, face coverings are recommended but not required unless interacting with Wrigley Field staff.

All guests who are not fully vaccinated are required to wear a face covering at all times, except when actively eating or drinking while seated. Neck gaiters and masks with exhalation valves are not permitted.